Messe Düsseldorf Connex Gulf Exhibition Organizing L.L.C

Version 1.0  •  Last updated on 19 May 2026.

1. Introduction

You should be aware that when you use our websites and apps we may collect information using cookies or similar technologies.

When you visit our pages on social media or other websites, the social media site or other website may also use cookies in line with their own cookies policies.

2. What Are Cookies and How Do They Work?

Cookies are small files that are downloaded to your computer or mobile device when you visit a website. Your browser sends these cookies back to the website every time you visit the site again, so it can recognise you. This allows websites to tailor what you see on the screen.

3. Do We Use Other Technologies Similar to Cookies?

Our websites, apps and emails often contain small invisible images known as “web beacons” or “tracking pixels”. These are used in a way similar to cookies, to understand when a particular part of a webpage, email or app is viewed.

Our apps often use device identifiers in the same way as cookies are used on web browsers. A device identifier is a unique number on your device which allows us to remember your device.

We use these similar technologies on websites, emails and apps for the same purposes and in much the same way as we use cookies on websites. We will use “cookies” and “websites” below as shorthand for “cookies and similar technologies” on “websites, emails and in apps”.

4. What Do We Use Cookies For?

Cookies are an important part of the internet. They make using websites much smoother and affect lots of the useful features of websites. There are many different uses for cookies, but they fall into four main groups:

(i) Cookies that are needed to provide the service you have asked for

Some cookies are essential so you can move around our websites and use their features. Without these cookies, services you have asked for cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering your browsing history. For example:

• Keeping you logged in during your visit; without cookies you might have to log in on every page you go to;
• When you add something to an online registration basket, cookies make sure it is still there when you get to the checkout.

(ii) Cookies used to improve your browsing experience

These cookies allow our websites to remember choices you make, such as your language or region, and they provide improved features. For example:

• Remembering your preferences and settings, including marketing preferences;
• Remembering whether you have filled in a survey, so you are not asked to do it again;
• Showing you information that is relevant to our products and services that you have used;
• Showing “related content” links that are relevant to the page you are looking at;
• Remembering a location you have provided us with to provide tailored content;
• Linking your browsing history collected by analytics cookies to your registration details to provide you with recommended content and marketing;
• Restricting the number of times you are shown a particular advertisement. This is sometimes called “frequency capping”.

Cookies are also used to enable social media components on our websites, including embedded content from social media sites such as Facebook, LinkedIn, X (formerly Twitter), YouTube or Instagram, share buttons and videos. The cookies are set by the relevant social media provider. For more information about these cookies, including how to set your preferences for these cookies, please refer to the relevant social media provider’s website for more information.

(iii) Cookies used to understand how people use our products and services (Analytics)

We like to keep track of what pages, links and sections of our apps are popular and which ones do not get used as much, to help us keep our sites relevant and up to date. It is also useful to be able to identify trends of how people navigate (find their way through) our sites and if they get error messages from web pages. We may use analytics tools that capture how our visitors interact with our page content, including click and touch, movement, scroll, and keystroke activity.

We use cookies, which are often called “analytics cookies”, to gather this information. These cookies do not store your contact details (such as your name, address and email address). We may, however, combine information collected by analytics cookies with other information that you provide to us. For instance, if you have registered for an account with us, we may combine your contact details and other information you provide to us with the browsing history from your device collected by analytics cookies (including data collected from before you registered and when you are signed out). We use this information to provide you with personalised content recommendations and marketing communications. We may also use this combined information to improve our products and services, for example by analysing this information in aggregate to improve our advertising systems.

(iv) Cookies used to show advertising that is relevant to you

Some advertising, known as “online behavioural advertising” or “OBA”, is tailored to you and uses information collected by first-party and third-party cookies. Please see our Privacy Notice for further information about how we use online behavioural advertising.

We also use cookies in order to know how many advertisements we serve, how many times these are clicked or hovered over with a mouse cursor, how many advertisements we show to a given user, and how many customer actions these generate.

We also use cookies on our own and on advertisers’ sites to understand which customers reach a sale or other action page on an advertiser’s site. This allows us to monitor how many sales or actions we achieve for an advertising client and, therefore, how effective our advertising is.

In order to protect our advertisers’ brands, we may use technology that scans the page to ascertain that it is safe from profane, sensitive or potentially brand-negative topics, before serving an ad there. This process is called “ad verification”.

We and our advertisers may use information from within our webpages to determine whether you have an ad-blocker enabled. This information may be stored or associated with your device (including through the use of cookies) to re-insert advertisements on our websites and to understand how our customers use ad-blockers. The advertisements that are re-inserted may include those from ad-blockers’ allow lists or that promote our own products and services.

Our websites do not respond to “Do Not Track” (DNT) browser settings. To change your cookie preferences for advertising and analytics, please refer to our Privacy Notice.

Some of our web pages may contain promotional links to other companies’ sites. If you follow one of these links and then register with or buy something from that other site, a cookie is sometimes used to tell that other site that you came from one of our websites. That other site may then pay us a small amount for the successful referral.

5. Your Cookie Choices

Please note that our websites, apps and other products and services may not work correctly (or at all) if you change your preferences. For example, you may not be able to register for an event via our websites. However, you may still be able to register via our telephone enquiry line. Please consult our websites for more details.

You can opt out of receiving cookies by changing your web browser settings. For more information on how to achieve this, please refer to our Privacy Notice.

You can usually prevent the operation of web beacons by changing your web browser cookie settings and your ad choices, or, for those in emails, by switching off images in your email client or viewing emails using only the “text” display (rather than “HTML” display). See the “Help” section of your email client for instructions. Where you use our apps, similar technologies to cookies are used for analytics. It is not currently possible to opt out of these similar technologies. If you are not happy to be included in our analytics or analysis, please do not use our apps.

6. Your Ad Choices

When using a mobile device, you can opt out of receiving online behavioural advertising by selecting “Limit Ad Tracking” in the Settings of your Apple iPhone or iPad, or “Opt out of interest-based ads” in the Settings on your Android device. You may also be able to reset your unique identifier used for online behavioural advertising (referred to as an “Advertising ID”) in the Settings on your Apple or Android device.

Please note that you will continue to receive advertising, however, it may not be tailored to your likely interests using information collected from cookies and similar technologies on your device.

You may change your social media advertising preferences within the social media site. For instance, on Facebook you can select “Hide all from this advertiser” to stop seeing ads from a particular advertiser.

7. Contacting Us and Accessing Your Personal Information

If you have any queries or comments about this Cookies Policy please contact us at info@md-gulfoffice.com.

If you wish to review or receive a copy of the personal information we hold about you, or further information about how we handle your information, please write to us at:

Data Controller

Messe Düsseldorf Connex Gulf Exhibition Organizing L.L.C

Business Village Building, Block A, 8th Floor, Office 806a

Umm Hurair Road, Dubai, United Arab Emirates

T: +971 4 342 0493

E: info@md-gulfoffice.com

Where permitted by law, we may charge a small administration fee (not exceeding the maximum permitted) in relation to fulfilling a request for access to personal information.

8. Complaints

If you are concerned that we have breached a privacy law, please send an email to info@md-gulfoffice.com or call +971 4 342 0493. We aim to respond within a reasonable time (normally 30 days). The relevant member of our team will manage your complaint and will give you additional information about how it will be handled.

9. Changes to This Cookies Policy

We reserve the right to make changes to this Cookies Policy at any time. Where changes are made, we will post the revised policy here with an updated effective date. Your continued use of our websites, apps, or other products or services will signify your acceptance of these changes.